Assessing & Managing Toxic Employees-Dixon

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Registrations are closed for this event
Date: Thursday, May 23, 2019
Registration Deadline: Tuesday, May 07, 2019
Time: 8:00 AM - 4:00 PM
Instructor Location:
Dixon Police Department
220 S. Hennepin Avenue
Dixon, IL
Instructor: Jan Mirikitani, JBM Consulting Services, LLC
Member's Fee: $0
Non-Member & Civilian Fee: $85
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COURSE CONTENT:  This course identifies the Commander’s/Supervisor’s personal communication style:  assertive, aggressive, or passive (non-assertive), & how a passive laisse-faire manager’s communication style can facilitate and enable toxic employees.  
  • The course defines Toxic I, Toxic II, and Toxic III employee behaviors, causes, & effects
  • It describes covert & overt crazy-maker manipulative ploys toxic employees use to undermine department policies, leadership, & employees
  • It discusses assertive, straight-forward coaching methods for confronting toxic behavior & 360 strategies for requiring & enabling employee development
  • It demonstrates & practices neutral writing strategies for documenting toxic behavior & coaching. 
 
The course goal is to develop leaders who support capable employees whose communication methods are NOT negatively impacting other quality employees & for supervisors to limit a toxic employee’s negative impact.
 
Learning Objectives- Attendees will be able to assess & discuss:

1. A personal self-inventory for whether they are predominantly assertive, aggressive, or a passive communicator

2.  Define Toxic I employees, their behaviors, goals, & impact on other employees & the department, with strategies for managing

3. Manipulative crazy-maker ploy

4. Define Toxic II employees, their behaviors, causes, & impact on other employees & the department, with strategies for managing

5. Define Toxic III employees, their behaviors, causes, & impact on other employees & the department, with strategies for managing

6. Be factually assertive when coaching/confronting toxic employee

7. Address conflict impact with other employees

8. Identify coaching goals & delivery methods using neutral writing skills

9. Using in-class practice scenarios including all three toxic types, have attendees assess, decide a course of action, and role-play their strategy
 
 
This course has been certified by the ILETSB and approved to meet the following mandates:
☐  Law Updates    
☐  Use of Force (must include scenario based or similar approved
☐ Civil Rights    
☐  Constitutional and proper use of law enforcement authority
☐ Cultural competency  
☒  Procedural Justice      
☐ Human Rights
Sexual Assault Trauma Informed Response
Sexual Assault Trauma Informed Investigator
☐ Mental Health Awareness 
☐ Lead Homicide Investigator training