Assessing & Managing Toxic Employees-Dixon
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Assessing & Managing Toxic Employees-Dixon
Members' Fee: $0
Sworn Non-Members' Fee: $0
Non-Members' Fee: $85
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1. A personal self-inventory for whether they are predominantly assertive, aggressive, or a passive communicator
2. Define Toxic I employees, their behaviors, goals, & impact on other employees & the department, with strategies for managing
3. Manipulative crazy-maker ploy
4. Define Toxic II employees, their behaviors, causes, & impact on other employees & the department, with strategies for managing
5. Define Toxic III employees, their behaviors, causes, & impact on other employees & the department, with strategies for managing
6. Be factually assertive when coaching/confronting toxic employee
7. Address conflict impact with other employees
8. Identify coaching goals & delivery methods using neutral writing skills
9. Using in-class practice scenarios including all three toxic types, have attendees assess, decide a course of action, and role-play their strategy
Date: Thursday, May 23, 2019
Registration Deadline: Tuesday, May 7, 2019
Time: 8:00 AM - 4:00 PM
Registration Deadline: Tuesday, May 7, 2019
Time: 8:00 AM - 4:00 PM
Instructor Location:
Dixon Police Department
Instructor: Jan Mirikitani, JBM Consulting Services, LLCDixon Police Department
220 S. Hennepin Avenue
Dixon, IL
Dixon, IL
Members' Fee: $0
Sworn Non-Members' Fee: $0
Non-Members' Fee: $85
DOWNLOAD FILE
COURSE CONTENT: This course identifies the Commander’s/Supervisor’s personal communication style: assertive, aggressive, or passive (non-assertive), & how a passive laisse-faire manager’s communication style can facilitate and enable toxic employees.
- The course defines Toxic I, Toxic II, and Toxic III employee behaviors, causes, & effects
- It describes covert & overt crazy-maker manipulative ploys toxic employees use to undermine department policies, leadership, & employees
- It discusses assertive, straight-forward coaching methods for confronting toxic behavior & 360 strategies for requiring & enabling employee development
- It demonstrates & practices neutral writing strategies for documenting toxic behavior & coaching.
The course goal is to develop leaders who support capable employees whose communication methods are NOT negatively impacting other quality employees & for supervisors to limit a toxic employee’s negative impact.
Learning Objectives- Attendees will be able to assess & discuss:
1. A personal self-inventory for whether they are predominantly assertive, aggressive, or a passive communicator
2. Define Toxic I employees, their behaviors, goals, & impact on other employees & the department, with strategies for managing
3. Manipulative crazy-maker ploy
4. Define Toxic II employees, their behaviors, causes, & impact on other employees & the department, with strategies for managing
5. Define Toxic III employees, their behaviors, causes, & impact on other employees & the department, with strategies for managing
6. Be factually assertive when coaching/confronting toxic employee
7. Address conflict impact with other employees
8. Identify coaching goals & delivery methods using neutral writing skills
9. Using in-class practice scenarios including all three toxic types, have attendees assess, decide a course of action, and role-play their strategy
This course has been certified by the ILETSB and approved to meet the following mandates:
☐ Law Updates
☐ Law Updates
☐ Use of Force (must include scenario based or similar approved
☐ Civil Rights
☐ Constitutional and proper use of law enforcement authority
☐ Cultural competency
☐ Cultural competency
☒ Procedural Justice
☐ Human Rights
☐ Sexual Assault Trauma Informed Response
☐ Sexual Assault Trauma Informed Investigator
☐ Mental Health Awareness
☐ Lead Homicide Investigator training