CIT Concepts for 911 Dispatch Personnel-Ogle County
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Capacity: 15 -
Available: 12
CIT Concepts for 911 Dispatch Personnel-Ogle County
Members' Fee: $0
Sworn Non-Members' Fee: $0
Non-Members' Fee: $0
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Date: Monday, December 15, 2025
Registration Deadline: Monday, December 1, 2025
Time: 8:00 AM - 4:00 PM
Registration Deadline: Monday, December 1, 2025
Time: 8:00 AM - 4:00 PM
Instructor Location:
Ogle County Sheriff's Office
Instructor: Patricia Doyle TeamOgle County Sheriff's Office
202 S 1st St.
Oregon, IL
Oregon, IL
Members' Fee: $0
Sworn Non-Members' Fee: $0
Non-Members' Fee: $0
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Learning Goal:
Telecommunicators will be able to choose an appropriate course of action in dealing with individuals with mental illnesses.
Exposure to classroom strategies will enhance the Telecommunicator’s ability to determine an appropriate response to the situation at hand. Applying the skills addressed in class will help begin to de-escalate a crisis, and enhance officer/ responder safety as well as public safety, in turn reducing the potential for civil and criminal liability.
There is no denying the high volume of such calls and the significant number of reoccurring encounters with people experiencing mental health issues. Telecommunicators need options.
Student Requirements.
The student must be a dispatcher, 911-call taker or law enforcement officer with a minimum of 1 year as an active CIT officer to attend the CIT Dispatch 8-Hour Course.
Student Performance Objectives.
1. Discuss housekeeping matters
2. CIT Programs
a. Define Crisis Intervention Teams (CIT) and examine historical background in Illinois
b. Memphis Model
3. Role of Dispatch in CIT in a CIT Program
4. Stigma, Stereotypes and Cultural Perspectives
Telecommunicators will be able to choose an appropriate course of action in dealing with individuals with mental illnesses.
Exposure to classroom strategies will enhance the Telecommunicator’s ability to determine an appropriate response to the situation at hand. Applying the skills addressed in class will help begin to de-escalate a crisis, and enhance officer/ responder safety as well as public safety, in turn reducing the potential for civil and criminal liability.
There is no denying the high volume of such calls and the significant number of reoccurring encounters with people experiencing mental health issues. Telecommunicators need options.
Student Requirements.
The student must be a dispatcher, 911-call taker or law enforcement officer with a minimum of 1 year as an active CIT officer to attend the CIT Dispatch 8-Hour Course.
Student Performance Objectives.
1. Discuss housekeeping matters
2. CIT Programs
a. Define Crisis Intervention Teams (CIT) and examine historical background in Illinois
b. Memphis Model
3. Role of Dispatch in CIT in a CIT Program
4. Stigma, Stereotypes and Cultural Perspectives
