Managing & Coaching Toxic Employees-Dixon
Member's Fee: $0
Non-Member & Civilian Fee: $0
COURSE CONTENT: This course identifies the Commander’s/Supervisor’s own personal communication style: assertive, aggressive, or passive. It discusses how a passive laisse-faire Commander/Supervisor’s communication style can support toxic employees.
This course helps assess & define Toxic I & Toxic II behaviors, causes, & impacts on other employees, work process, & work product. It describes covert & overt ploys manipulative employees use to undermine leadership, SOPs, procedures, & the credibility of other employees.
It discusses assertive, straight-forward coaching methods for confronting toxic verbiage & behaviors focused on developing an employee who is not negatively impacting other employees.
It demonstrates & practices neutral unbiased writing strategies for documenting toxic behavior & coaching content.